Where to Get Help | 2021

This document was adapted by Ndapewoshali Ndahafa Ashipala in 2021, from a list that was compiled by Hermien Elago and Ndapewoshali Ndahafa Ashipala in 2020; for information-sharing purposes only. Although we are mental health activists, we consulted mental health professionals, we are not mental health professionals and strongly advise that the list be used as a guide to engage mental health professionals. The list is not exhaustive and should in no way be interpreted as complete or exhaustive of all centers and professionals in Namibia. The information provided is for general informational purposes only. All information is provided in good faith, however we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability or completeness of any information. Under no circumstance shall we have any liability for any loss or damage of any kind incurred as a result of the use of the information or reliance on any information provided. Your use and your reliance on any information is solely at your own risk.

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IMPORTANT TIPS

  1. When deciding on which mental health professional to go to, different factors should be considered such as financial implication (which is how this document divides the list). However, finding the correct therapist/mental health professional for you, may take a few tries and you might take in to account other factors such as religion, race, age, your preferred language etc. that will help you feel more comfortable.
  2. Trust the process. You probably won’t get a one step, quick fix. Don’t give up.

WHEN TO GET HELP

Sometimes, people disregard their signs and symptoms as normal part of life or avoid treatment out of shame or fear. If you’re concerned about your mental health, you have nothing to be ashamed of. Don’t hesitate to seek help!

Each mental health condition has its own signs and symptoms. In general, however, professional help might be needed if you experience the following:

  1. Worrying more than usual (excessive anxiety)
  2. Finding it hard to enjoy your life or not being able to cope with problems or daily activities
  3. Extreme mood swings
  4. Prolonged sadness, depression or apathy
  5. Substance misuse/abuse (or increased use)
  6. Marked changes in personality, eating or sleeping pattern.
  7. Feeling disconnected or withdrawn from normal activities
  8. Excessive anger, hostility or violent behavior
  9. Thoughts or statements about suicide or harming others

WHERE TO GET HELP
A LIST OF MENTAL HEALTH AND COUNSELLING FACILITIES IN NAMIBIA (2021)

FREE

  1. CHILDLINE/LIFELINE
    There are two types of counselling 1. Telephonic counselling. 2. Call them to schedule a face to face session. Toll free counselling number. 116 & 106. They open Monday to Monday 08:00-18:00. Or +26461555422 or +264811400222 or Tel: +264 61 226 889 Email: Info@lifeline.org.na Website: http://www.lifelinechildline.org.na
  2. MINISTRY OF HEALTH AND SOCIAL SERVICES: DEVELOPMENTAL SOCIAL WELFARE SERVICE
    Mental Health Hospital, Local Clinics and Hospitals offer free counselling, psychiatric and rehabilitation services by qualified professional

    ETEGAMENO RESOURCE AND REHABILITATION CENTRE (ERRC), Contact: 061269348/ 250404
    Responsible for the treatment and rehabilitation of alcohol and drug dependent individuals and their families under the Directorate Social Welfare Services.
    Social Work Department Central Hospital, Contact: +264612033499
    Mental Health Department Central Hospital, Contact: +264612033321
  3. NAMIBIA RED CROSS SOCIETY
    Head Office: Tel. +(264) 61 413750 Email: enquiries@redcross.org.na | Katutura, Windhoek
    KHOMAS Regional Office: Tel. +(264) 61 400392 | Windhoek
    KUNENE Regional Office: Tel. +(264) 65 273135 | Opuwo
    ZAMBEZI Regional Office: Tel. +(264) 66 253415 | Katima Mulilo
    GROOTFONTEIN District Office: Tel. +(264) 67 243909 | Grootfontein
    KAVANGO Regional Office: Tel. +(264) 66 256127 | Rundu
    KHORIXAS District Office: Tel. +(264) 67 331277 | Khorixas
    OHANGWENA Regional Office: Tel. +(264) 65 263286 | Eehnana
    OMUSATI Regional Office: Tel. +(264) 65 251539 | Outapi
    OSHIKOTO Regional Office: Tel. +(264) 65 240688 | Onandjokwe Lutheran Hospital
  4. CHURCH
    Most churches across the offer free counselling. Please contact your nearest church.
  5. ALCOHOLICS ANONYMOUS IN WINDHOEK
    Cell: +264 81 325 6144 | Email: alcoholicsanonymousna@gmail.com
    Website: https://alcoholicsanonymousna.wordpress.com/contact-aa-namibia-today/
    Meetings take place on Mondays, Wednesdays and Thursdays at 19h00 – 20h00 at the Methodist Church opposite the Windhoek Public Library in Lüderitz Street, Windhoek.
  6. REGAIN TRUST
    Offers free counselling services and referrals to victims, survivors and anyone affected by Gender Based Violence | 08h00-17h00 Monday to Friday
    KHOMAS Region: +264817033203 / hsw@regain-trust.org
    OMUSATI Region: +264815584004 / osw@regain-trust.org
    ERONGO Region: +264815584008 / esw@regain-trust.org
  7. THE MINISTRY OF LABOUR
    Offers counseling at the regional offices
  8. AFTERCARE SUPPORT GROUPS FOR ADDICTION
    Swakopmund Support group +264812332525/+264811221373
    Otjiwarongo +264812091969 | Outjo +264812558683
    Usakos +264818608326 | Keetsmanshoop +264817478783/+264857043210
    Walvis bay Lekobane/Gail 064 216366/216322


    SUBSIDIZED COST

    PHILIPI TRUST
    Website http://philippinamibia.com/philippi-counselling-philosophy/
    Tel: +264 61-259291 | N$100.00pp, per 1 hour session
    Email: information@philippinamibia.com | Address: Erf 7693 Ara Street, Dorado Park

    PROFESSIONAL COUNSELLING FOR KIDS AND ADULTS
    Tel: +264814436821 | N$100.00pp, per 45mins session

    MEDICAL AID OR CASH REQUIRED

    REHAB CENTERS
    OKONGUARRI THERAPEUTIC CENTRE
    Email: info@okonguarri.com
    Postal Address: P.O. Box 883, Otjiwarongo, Namibia
    Telephone: +264-67-697033 / 6
    Fax: +264-67-697035 / 088634960
    Website: https://okonguarri.com/contact.php

    MOUNT SINAI RECOVERY CENTRE
    Address: Plot42 (104.19 mi), Usakos
    Cell: +264 81 860 8326

    BEL ESPRIT MENTAL HEALTH CLINIC
    Bel Esprit Hospital offers 24/7 Emergency services as well as In – and Out Patient treatment programs for Mental Health and Substance Abuse clients.
    Address: c/o Mose Tjitendero & Henry Kaltenbrun str. Olympia, Windhoek, Namibia
    Tel: +264 83 330 0945/ +264 81 400 9042
    Emergency Contact (24hour Helpline) Tel: +264 81 455 0945
    Monday—Friday: 8:00AM–4:00PM | Saturday & Sunday: 11:00AM–3:00PM
    Facebook: https://www.facebook.com/belesprit.com.na/

    THERAPISTS, PSYCHOLOGISTS AND PSYCHIATRISTS IN THE PRIVATE SECTOR

    PSYCHOLOGICAL ASSOCIATION OF NAMIBIA
    Find a Psychologist Near You – A list of psychologists per region and their contact details
    Website: http://www.psychologynamibia.org/find-a-practitioner-near-you/

    TELECOM NAMIBIA YELLOW PAGES
    Website: http://www.yellowpages.na/psychologists/psychologists/ and the hardcopy telephone directory available at all Telecom office under the yellow pages and medical professionals section.

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